Privacy Policy

Your Security
Santa's Sleigh Phone makes the security of your information a top priority so that you can order your letters with peace of mind. We have a number of safeguards in place to make sure your details are protected at all times.

We take the security of your transactions seriously. We use Paypal to handle all our credit card transactions. All transactions are carried out over a secure server. No details such as address or any of your personal preferences will be transferred across a standard internet connection; they will all be handled securely with full 128 bit digital encryption.

Our 100% Risk Free Guarantee to You!
Most credit card companies will back your credit card transaction for fraud. At worst some credit card companies will make you liable for a small portion of any fraud. If this happens and it has been found to be as a result of a security problem with Santa's Sleigh Phone, we will make you a full refund of the first $25. In the event of unauthorized use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.

Your Privacy
When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information and a password. We may also collect the URL you came from, IP address, domain types (e.g. .co.uk, .com, etc.), your browser type, the country and telephone area code where your server is located, the pages of our site that were viewed during a visit, and any search terms that you entered on our site.

We confirm that any personal details which you provide to us (or which are available on public registers) from which we can identify you are held in accordance with our Data Protection Registration Notification. When you place an order on the Website, we consider the information you input as private. The information is kept on a secure server protected from outside parties. We use the information only for the following purposes:

- Processing your order
- for statistical purposes to improve the Website and its services to you
- to serve site content
- to administer the Website

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Please check back frequently to see any updates or changes to our privacy policy.

Questions regarding this Policy should be directed to privacy@santassleighphone.com.

We may also be contacted directly at the following address: